Poor. Crutch was too short and damaged packaging. I am only 165cm tall, and the crutch was too short for me. Disappointing. Would have liked to have been given a replacemnt crutch of the correct the correct length.
Update: 9/05/19 Hi Pauline, The returned item has been thoroughly checked. No defects were found; the crutch passed all tests and conforms to industry standards and parameters. Given the issues you have had, our supplier recommends that you consider another brand of crutch. Alternately, you might wish to consider liaising with your healthcare professional to arrange to have a crutch customised to exactly match your individual height and specifications. A full refund has been processed to your credit card. Once again, we sincerely apologise for the stress and inconvenience this has caused you. Kind regards, The Radius Shop Team
I purchased an elbow crutch to help with mobility but soon realised I'd bought the wrong one. I rang and they very quickly sorted the problem by arranging an exchange. The staff were polite and very helpful and I'm mobile again......thank you
Great quality item, and the service and help I received in getting this was way beyond my expectations Thank you. Bey