Shipping policy

We aim to have all orders dispatched within 2 working days. We strive to deliver all products to you within 5 working days no matter where you are in the country. Our packaging is secure and plain to ensure your privacy is protected. In most cases, the shipping is calculated based on the product's weight.

There may be a case where we may need to split your order over a number of deliveries. This may be due to the type of items in your order, availability and where the item is coming from as we have warehouses across the country and some vendors ship on our behalf. You will not be charged extra if this occurs and you will receive a separate tracking email for each shipment

Please note that we only deliver to PHYSICAL residential or business addresses in New Zealand. No PO Box or international deliveries are possible at this time.

Please also note that if your order needs to be delivered to Waiheke Island, Great Barrier Island, Chatham Island or a Rural area, we might contact you to pay an extra shipping fee.